Contact information

Contact Us

We are here to help with any questions about your order or our products. Every message is answered by a person.

How to Reach Us

• Email: contact@northpeak.com

Average response time: 1-2 business days. Messages are answered in the order they are received.

Business Details

• Trading name: NorthPeak
• Contact email: contact@northpeak.com
• Activity: online retail of technical outdoor apparel and accessories

NorthPeak operates exclusively online and does not have a physical retail location. Full business registration details are available on written request to the email address above.

What We Can Help With

• Order status and tracking
• Returns, exchanges and defect claims
• Payment issues
• Address corrections
• Product and size questions
• General store inquiries

Before You Contact Us

To help us assist you faster, please include:

• Your order number
• The name used on your order
• A description of your question or issue
• Photos, if reporting a product issue

Thank you for choosing NorthPeak.